2026 catalogue · companies · teams
Eight practical bilingual programmes that strengthen compliance, service quality and management capability, delivered in Mauritius or remotely.
Who is it for?
The 8 programmes
Programmes are available individually or as a tailored learning pathway. The initial scoping session adapts case studies, exercises and deliverables to your operation.
Understand HACCP logic and build a coherent, documented plan that works in practice.
For: Quality managers, chefs, supervisors, producers, entrepreneurs and food teams.
Secure daily practices, prevent contamination and respond more effectively to deviations.
For: Kitchen, catering, production, storage, cleaning and supervision teams.
Understand the standard, manage processes and conduct an internal audit that adds value.
For: Quality managers, internal auditors, process owners, managers and compliance teams.
Build a food-safety management system and evaluate its effectiveness through internal audit.
For: Food safety, quality, production, maintenance, HACCP leaders and auditors.
Turn every interaction into a consistent, professional experience that builds loyalty.
For: Hospitality, retail, administration, reception, sales and customer-support teams.
Clarify the leader’s role, empower the team and strengthen performance.
For: Supervisors, managers, entrepreneurs, team leaders and high-potential employees.
Communicate precisely, adapt the message and turn decisions into follow-through.
For: Professionals, managers, sales teams, administrators and job seekers.
Build a comprehensive development pathway for executives, managers and entrepreneurs.
For: Executives, managers, entrepreneurs, supervisors and SME leaders.
Learning is assessed through exercises, case work, evidence of application and a quiz. A certificate of participation or achievement may be issued against agreed criteria.
Training certificates are not accredited ISO certification. These programmes help teams understand, apply and audit the relevant requirements.
Method
Possible deliverables
Experience & credibility
Every programme can be delivered in English or French, in person, remotely or in a hybrid format. Content is adjusted to participant level and real workplace situations.
Next step
An initial conversation clarifies objectives, audience, format, dates and the required level of customisation.